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Frequently Asked Questions

Purchases & Refunds

You can pay for the course using either a direct bank transfer or through UPI applications.

It may happen due to any possible technical issues / server issues from the bank side. Feel free to contact us if you need any assistance in this regard.

If you're due a refund, please email support@mendura.in with all the necessary details and documents, if applicable.

Enter the coupon code in the designated field on the checkout form.

Course Subscription

Yes, you can add multiple courses to your cart and buy them all together in one transaction.

Before subscribing to a course, you need to register and log in to our website. Once logged in, go to your chosen course page, add it to your cart, and complete the order and payment process. After that, you'll gain access to the course materials.

Popular courses are featured on the homepage for easy access. Alternatively, you can explore the course menu on the homepage or visit this link for the complete list of courses: https://mendura.in/courses.

No, you can't download all course materials. However, in certain courses, selected files are available for download.

Certificate Generation

Once you mark the course as "COMPLETE," your e-certificate will be generated if you meet all the course requirements.

You can find your e-certificates in your profile under the "Certificates" tab.

We're open to making necessary corrections in genuine requests.

We recommend downloading your certificate as soon as possible. However, it will remain available in your profile as long as your registration with us is active.

Technical Assistance

For technical assistance, reach out to our support team via email at [support@mendura.in / info@mendura.in], fill out the contact form on our website's support page, or contact us via WhatsApp at +919447186125. We're available to help you with any technical issues you encounter.

Our technical team is here to help you with various issues, such as login problems, access issues, course navigation, video playback, browser compatibility, certificate generation, and any other technical difficulties you may face while using our platform.

Our technical support team is available during regular business hours from 10:00 am to 5:00 pm (IST). However, we aim to respond promptly to urgent inquiries even outside of these hours whenever feasible.

We strive to answer all user inquiries as quickly as we can. However, response times might differ based on the number of inquiries we get. But don't worry, we prioritize fixing technical issues fast to keep your learning experience smooth.

If You Have Any Questions You Can Call Me 24/7

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Take the First Step

Simply follow these steps to get the assistance you need and get back on track with your studies.

01

Contact Support

Reach out to our technical support team for assistance.
02

Provide Details

Share specific information about your issue for quicker resolution.
03

Receive Assistance

Our team will work to resolve your technical concerns promptly.

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